Credits and refunds

What you pay for, what is free, and what happens to credits you do not use. No fine print is hiding behind this page.

What a credit is

1 credit = 1 AI background photo. Editing your ad, changing the words or colours, resizing, rendering and downloading are free. Using your own photo is free. Before anything uses a credit, we show the cost and ask you to confirm.

What each option costs

• Free trial: $0, 5 credits, 14 days, no card.
• Solo: $19 a month, 1 user, 1 brand, 40 credits.
• Team: $49 a month, 3 users, 3 brands, 150 credits, with an approval step (being built).
• Credit packs, no subscription: 50 credits for $12, or 200 credits for $39.

Prices are in USD. Sales tax is added at checkout where it applies.

When credits expire, and which are spent first

• Monthly plan credits do not roll over. They reset each billing month, so use them within the month.
• Credits you buy in a pack never expire while your account is open.
• Plan credits are spent first, then pack credits, so your pack credits last as long as possible.

Refunds

A credit pack is refundable in full within 14 days if none of its credits have been used. Write to us and we will refund the pack you bought.

What happens to credits you keep

Pack credits that are not refunded stay in your account for as long as the account is open. If the account is deleted, unused credits are forfeited and are not refunded.

The free trial

The trial gives 5 credits for 14 days with no card, and never charges you. When it ends, your account becomes read-only for 14 days: you can still view and download your ads, but cannot make new ones. After that it locks until you choose a plan.

Failed photos

If a photo fails to generate, or fails our check, it costs nothing.

Questions

Write to contact@fantadstic.com.